We stayed in the Queen room which was nice and I had breakfast included which was decent but handy. The service was pleasant, warm and efficient. The location was perfect, the suite is situated in the centre of the city so it was ideal for travelling to the Bull Ring and the German Market.
We operate a strict challenge 25 policy here at the casino. Anyone who appears under 25 will be required to show a valid photo ID. See more info here.
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Miserable place. I challenge you to find the staff smiling and the floor manager is even worse. The culture must be really bad. Any attempt at having a joke with the staff is cut down straight away and treated as if customers are being rude.
pelo, she replied nothing! I am so upset because I really wanted to do something special. I spoke to the hotel and all they said was sorry, do you want me to put it in the room now? They missed the point!
I didn't stay as a guest, but I still had experience with this hotel and would like to leave a review all the same. I did work experience here earlier this month (August 2024) in various departments, as part of a training programme. Upon arrival, I was greeted by one of the lovely receptionists prior to meeting the friendly and professional Operations Manager.
Overall, visitors to Glasgow’s casinos can expect a pleasant and enjoyable experience. With a variety of options available, there is something to suit every taste and budget.
The social nights are great, with free drinks and nibbles. The breakfast is tasty and hot. I travel to Birmingham regularly and will be using this hotel again, as well as recommending to colleagues.
Absolutely beautiful hotel, lovely clean rooms, the shower was amazing! The staff are all 5 star, I attended with my daughter and she was treated with such care and attention. Especially the breakfast staff, there was nothing they wouldn't do for us. Thank you for such a lovely experience.
Glassford Street is located in the heart of the city and is home to several casinos. Many locations offer disabled facilities and wheelchair access, but it’s recommended to check ahead for specific details.
Glasgow casinos offer a wide range of casino games, including popular games such as Blackjack, Roulette, Baccarat, and Poker. In addition, many casinos have a variety of slot machines and electronic games. Customers can choose from a range of gaming options to suit their preferences.
Like an idiot, I booked for the wrong day. When I realised, I called them and asked if there's any chance to change this to the day before. They said no, so I booked another hotel. And then they changed the reservation anyway, so I ended up paying for two hotels. But that did not matter as soon as I checked in. It's in a beautiful and QUIET area of Birmingham (Friday night) - I didn't think those two things existed there, the room, which was more like an apartment, was breathtaking.
Also we forgot a laptop charger and called to see if we can go collect it ,and the lady who answered said she will return the call in 10 minutes but it turned to be the opposite,she didn’t even call back for feedback if they had found it or not .
We often go to check here Broadway Casino to play Roulette and to dine within their nice Italian themed restaurant then to finish our night out we test our luck at the Roulette tables. There is ample pre-dinner drinks in the cocktail bar area next to a contemporary smart restaurant that serves really good Italian food, cooked by actual Italian chefs. The restaurant is managed by Kirsty and her staff that we always found to be pleasant and professional.